Bus Ticketing System - Project Brief & UI Mocks

1. Purpose

The company needs a simple online ticketing system for internal use by two ticket booths:

Dhaka Ticket Booth
Chittagong Ticket Booth

Booth staff will use the system to sell tickets to passengers, check available seats, book seats, and print/view ticket information.

System Scale

Total buses in operation: 6
Seats per bus: 24
Daily capacity: 144 seats (6 buses × 24 seats)
Number of booths: 2 (Dhaka and Chittagong)

2. Business Scenario

Daily Operations

The company has 6 buses. Every day:

Route	Number of Buses	Total Capacity
Dhaka → Chittagong	3 buses (Bus-1, Bus-2, Bus-3)	72 seats (3 × 24)
Chittagong → Dhaka	3 buses (Bus-4, Bus-5, Bus-6)	72 seats (3 × 24)

Seat Layout

Each bus has 24 seats arranged in 6 rows and 4 columns:

Rows: A, B, C, D, E, F | Columns: 1, 2, 3, 4
Example: A1, A2, A3, A4, B1, B2, ... F4

3. Users & 4. Core Features

3.1 Admin Users

Admin Permissions

Add/edit bus information
Add/edit route information
Create daily trips
Manage ticket booth users
View sales reports

3.2 Ticket Booth Staff

Staff Permissions

Search available trips
View available seats
Sell tickets
Cancel tickets
Print ticket
View daily ticket sales

4. Core Features

🔐

Login

Username and password authentication. Example users: dhaka_staff_1, ctg_staff_1, admin

🗓️

Trip Management

System automatically creates daily trips. Each bus has one trip per route at 7:00 AM.

💺

Seat Management

Each bus has 24 seats. Seat status: Available, Booked/Sold, Cancelled.

🎫

Ticket Selling

Complete workflow: Select route → Select date → Pick bus → Select seat → Enter passenger info → Confirm.

❌

Ticket Cancellation

Booth staff can cancel tickets before journey time. Seat becomes available again.

🔍

Ticket Search

Search by: Ticket number, Passenger mobile, Journey date, Route, Bus number.

📊

Reports

View: Daily sales, Route-wise sales, Bus-wise seat status, Booth-wise sales, Cancelled tickets.

🖨️

Print Ticket

Print physical tickets with all details after successful sale.

MVP Features (Minimum First Version)

The system should include these core features:

Login (4.1)
View trips (4.2)
View available seats (4.3)
Sell ticket (5. Ticket Selling Process)
Cancel ticket (7. Ticket Cancellation)
Search ticket (10.5 Ticket Search Screen)
Daily sales report (10.6 Reports Screen)

10. Main Screens - UI Mocks

10.1 Login Screen

Entry Point

Booth Staff Login

Username

Password

Example Users:
dhaka_staff_1 (Dhaka Booth) | ctg_staff_1 (Ctg Booth) | admin (Admin)

10.2 Dashboard

Main Screen

Today's Overview

Total Seats	144		Sold Seats	102
Available Seats	42		Today's Sales	৳81,600

Today's Trips (25 May 2026)

Bus	Route	Time	Available Seats
Bus-1	Dhaka → Ctg	7:00 AM	10
Bus-2	Dhaka → Ctg	7:00 AM	18
Bus-3	Dhaka → Ctg	7:00 AM	24
Bus-4	Ctg → Dhaka	7:00 AM	12
Bus-5	Ctg → Dhaka	7:00 AM	8
Bus-6	Ctg → Dhaka	7:00 AM	20

5. Ticket Selling Process - Steps 1-3

Route → Date → Bus

Step 1: Select Route

Step 2: Select Travel Date

Step 3: Select Bus

Bus	Time	Available
Bus-1	7:00 AM	10
Bus-2	7:00 AM	18
Bus-3	7:00 AM	24

10.4 Seat Layout Screen - Step 4

Select Seat

Bus-1 | Dhaka → Ctg | 7:00 AM

Click on an available (green) seat to select

Available

Sold

Selected: A1

5. Ticket Selling - Step 5

Passenger Info

Enter Passenger Information for Seat A1

Required Fields *

Passenger Name *

Mobile Number *

Seat Number *

Fare Amount *

Optional Fields

NID / Passport

Gender

Remarks

6. Ticket Confirmation - Step 6

Success

✅ Ticket Sold Successfully!

Your ticket has been generated and the seat is now booked.

Ticket Information

Ticket No	TKT-20260525-0001
Passenger Name	Rahim Uddin
Mobile No	01700000000
Route	Dhaka → Ctg
Bus No	Bus-1
Seat No	A1
Journey Date	25 May 2026
Departure Time	7:00 AM
Fare	৳800
Sold By	Dhaka Booth Staff
Sold At	24 May 2026, 10:30 AM
Status	Sold

10.5 Ticket Search Screen & 7. Cancellation

Manage Tickets

Search Ticket

Search By:

Search Text

Ticket Found

Ticket No	TKT-20260525-0001
Passenger	Rahim Uddin
Status	Sold
Journey Date & Time	25 May 2026, 7:00 AM
Can Cancel?	Yes (Before 7:00 AM on 25 May)

Cancel This Ticket

Cancellation Reason

✅ Ticket Cancelled Successfully

Ticket TKT-20260525-0001 has been cancelled. Seat A1 is now available.

12. Simple System Flow

1. Login → Staff logs in with username/password

2. Select Route → Staff selects route (Dhaka→Ctg or Ctg→Dhaka)

3. Select Date → Staff selects travel date

4. View Buses → System shows available buses with seat count

5. Select Bus → Staff selects a bus

6. View Seats → System displays seat layout (4×6 grid)

7. Select Seat → Staff selects an available (green) seat

8. Enter Info → Staff enters passenger name, mobile, optional fields

9. Confirm Sale → Staff confirms ticket sale

10. Print Ticket → System generates & prints ticket, seat becomes Sold

Cancellation Flow (Section 7)

1. Search Ticket → Staff searches by ticket number or mobile

2. Open Ticket → System displays ticket details

3. Enter Reason → Staff enters cancellation reason

4. Confirm Cancel → Staff clicks "Confirm Cancellation"

5. Cancel Confirmed → Ticket marked as Cancelled, seat becomes Available

9. Important Business Rules

One bus has exactly 24 seats
One seat can be sold only once for the same trip
A ticket must be linked with one trip, one bus, and one seat
A cancelled seat becomes available again
Ticket number must be unique (Format: TKT-YYYYMMDD-XXXX)
Staff must log in before selling tickets
System must prevent double booking
Daily trips should be available for both routes
A passenger may buy multiple tickets
Sales records must show which booth/staff sold the ticket

Seat Status Rules (Section 4.3)

Available: Seat can be sold
Booked/Sold: Seat already sold, cannot sell again
Cancelled: Ticket was cancelled (seat becomes available)

Booth Rules (Section 8)

Dhaka Booth: Mainly sells Dhaka → Ctg (admin can allow both)
Ctg Booth: Mainly sells Ctg → Dhaka (admin can allow both)

Cancellation Rules (Section 7)

Booth staff can cancel a ticket before journey time
Cancellation reason must be recorded
Cancelled seats become available immediately

10.6 Reports Screen - Example Data

Daily Ticket Sales Report (25 May 2026)

Route	Sold Tickets	Available Seats	Total Sales
Dhaka → Ctg	60	12	৳48,000
Ctg → Dhaka	55	17	৳44,000
TOTAL	115	29	৳92,000

Bus-wise Seat Status

Bus	Route	Time	Available Seats
Bus-1	Dhaka → Ctg	7:00 AM	10
Bus-2	Dhaka → Ctg	7:00 AM	18
Bus-3	Dhaka → Ctg	7:00 AM	24
Bus-4	Ctg → Dhaka	7:00 AM	12
Bus-5	Ctg → Dhaka	7:00 AM	8
Bus-6	Ctg → Dhaka	7:00 AM	20

Technical Specification

You can use any programming language you want.

You can use any Database or even in-memory database

The project can be a console/desktop/web application

🚌 Bus Ticketing System